Job Vacancy: Learner Engagement Administrator

Job Ref: 064-24

  • Contract type: Permanent
  • Salary: £11,150.00 per annum
  • Hours available: 18.5 hours per week (between Mon-Fri 08.30am-16.30pm)
  • Location: Lowestoft Learning Centre

We are seeking to appoint a new Learner Engagement Administrator and are interested to hear from a candidate who will bring a flexible approach, with exceptional organisational and administrative skills, attention to detail, and an outgoing and friendly personality with a talent for customer service. You must be computer literate and proficient in Outlook and Office Professional.

The post holder will be primarily focused on gathering progression information from learners alongside providing support to colleagues in the maintenance of a service volunteer register. You will also perform a range of customer facing and general administrative duties to support the delivery of RFLCA Adult Learning services (19+). Your priority will be to provide a friendly and professional customer contact and support service through face-to-face, telephone and email communication in order to collect and collate information.

If you would like an informal discussion only, please contact Laura Twineham on 07738 704768.

About us
The purpose of Realise Futures is to improve the wellbeing, mental health and employability of disabled and disadvantaged people whilst contributing to the economy in our communities. The company is organised in three departments, Learning, Coaching & Advice, Employment and RF Works (seven distinct Social Businesses). Together they provide professional and tailored opportunities that support people to realise their potential.  As one of the largest Community Interest Companies in the East of England, we employ approximately 230 staff, 40% of which have a declared disability.

Realise Futures is committed to safeguarding and promoting the welfare of vulnerable adults, young people and children, 
and expects all staff and volunteers to share this commitment. We are an equal opportunities employer. This role is subject to a DBS check.

We will offer you:
Realise Futures is proud to be a mindful employer that offers a range of employee benefits including;

  • Flexible working arrangements (where business needs allow)
  • Performance related pay increase system as part of the appraisal process
  • 45p per mile expenses (cars, first 10,000 miles, excluding commute)
  • Appreciation Award if successfully nominated: £150 per individual OR £500 shared across your team
  • Annual Colleague Awards event at our AGM.
  • 25 days annual paid leave (in addition to recognised bank holidays)
  • Additional day of paid leave around your birthday
  • Additional paid wellbeing day
  • 3 days additional annual paid leave after 3 years service
  • 1 day additional annual paid leave on the year of each 5 Year work anniversary
  • Disability leave policy that is separate from Sickness Absence
  • A confidential counselling service 24 hours a day, 365 days a year to you and members of your immediate family
  • Trained First Aid Mental Health First Aiders
  • Cycle to Work scheme
  • Occupational pension scheme

To download a copy of the job description, click here

Closing Date: 14th June 2024 Interview Date: 21st June 2024

Should you be successful in your interview, you will be subject to Right to Work in the UK checks prior to employment.

How to apply:

To apply, please complete the online application form by clicking the blue ‘Apply Now’ button.

If you have any further queries, or difficulties in completing the application form, please email:

Realise Futures CIC -A company operating across Suffolk and Norfolk combining commercial trade of products and services alongside work placements, employment and training opportunities. The primary aim of the business is to improve and promote the economic and social wellbeing of those who are disadvantaged and/or disabled. The company is organised in three divisions, Learning and Development, Employment and RF Works
(seven distinct Social Businesses). Together they provide professional and tailored opportunities that support people to realise their potential. Realise Futures: Enhancing People’s Lives.