Job Vacancy: Learner Engagement Administrator

Job Ref: 044-23

  • Contract Type: Permanent
  • Salary/Pro Rata: 20,750
  • Hours Available: 18.5 hours per week
  • Location/Base: Lowestoft Learning Centre

Realise Futures is one of the largest social enterprises in the East of England, employing around 290 people, 41% of whom have a disability. Our aim is to improve the social wellbeing of people, whilst contributing to the economy in our communities, with opportunities in learning and work. As a Community Interest Company, we re-invest our profits back into the business.

We are seeking to appoint a Learning Engagement Administrator. We are interested to hear from a candidate who will bring a flexible approach, with exceptional organisational and administrative skills, attention to detail, an outgoing and friendly personality with a talent for customer service. You must be computer literate and proficient in Outlook and Office Professional.
The post holder will be primarily focused on gathering progression information from learners alongside providing support to colleagues in the maintenance of a service volunteer register. You will also perform a range of customer facing and general administrative duties to support the delivery of RFLCA Adult Learning services (19+). Your priority will be to provide a friendly and professional customer contact and support service through face-to-face, telephone and email communication in order to collect and collate information.
You will be based at our Learning Centre in Lowestoft (NR32 1PA) and required on a part-time basis of 18.5 hours per week (Days of the week and times can be discussed at interview but will need to be between Mon-Fri and between 8.30am to 4.30pm.

To download a copy of the full job description, click here

If you would like an informal discussion only, please contact Laura Twineham on 07738 704768.

Closing Date: 08/12/23

Interview Date: 18/12/23

Realise Futures is proud to be a mindful employer that offers a range of employee benefits including flexible working arrangements (where business needs allow), 25 days annual leave pro rata (in addition to recognised bank holidays) and an occupational pension scheme.

Realise Futures is committed to safeguarding and promoting the welfare of vulnerable adults, young people and children, and expects all staff and volunteers to share this commitment. We are an equal opportunities employer. This role is subject to a DBS check.

About us:

The purpose of Realise Futures is to improve the wellbeing, mental health and employability of disabled and disadvantaged people whilst contributing to the economy in our communities.
The company is organised in three departments, Learning, Coaching & Advice, Employment and RF Works (seven distinct Social Businesses). Together they provide professional and tailored opportunities that support people to realise their potential.  As one of the largest Community Interest Companies in the East of England, we employ approximately 230 staff, 40% of which have a declared disability.

Realise Futures is committed to safeguarding and promoting the welfare of vulnerable adults, young people and children, and expects 
all staff and volunteers to share this commitment. We are an equal opportunities employer.

We will offer you:

Realise Futures is proud to be a mindful employer that offers a range of employee benefits including flexible working arrangements 
(where business needs allow), 25 days annual leave (in addition to recognised bank holidays) and an occupational pension scheme.

How to apply:

To apply, please complete the Online Application Form by clicking the blue ‘Apply Now’ button.

If you have any further queries, or difficulties in completing the Application Form, please email:

Realise Futures CIC – a company operating across Suffolk and Norfolk combining commercial trade of products and services alongside work placements, employment and training opportunities.  The primary aim of the business is 
to improve and promote the economic and social wellbeing of those who are disadvantaged and/or disabled.  The company is organised in three divisions, Learning and Development, Employment and 
RF Works (six distinct Social Businesses).  Together they provide professional and tailored opportunities that support people to realise their potential.  Realise Futures: Enhancing People’s Lives.