Skills for Working in Business Administration Level 1
Duration: 70 hours
Summary
On this 12-week course, you will develop the knowledge, skills and confidence needed to begin a career in business administration. You will develop effective workplace skills, develop core knowledge needed to succeed in a business environment, and build a portfolio of evidence that demonstrates your learning. By the end of the course, you will achieve the nationally recognised NCFE Level 1 Certificate in Business Administration, providing a solid foundation for further study, apprenticeships or employment within the sector.
Outcomes
During this course, you will build a portfolio of evidence while developing the knowledge and practical skills needed to work in a business administration role. Some of the areas you will cover include:
- Principles of Business Administration
- Explore the key functions of business administration and how organisations operate
- Understand workplace procedures, professional standards and administrative responsibilities
- Develop the knowledge needed to work effectively in an administrative role.
- Deal With Customer Queries, Requests and Problems
- Learn how to respond professionally to customer enquiries and requests
- Develop problem-solving skills to resolve customer issues effectively
- Build confidence in delivering excellent customer service and maintaining positive customer relationships
- Produce Business Documents
- Create professional business documents using a range of digital tools
- Understand different document formats and their purpose within a business environment
- Develop accuracy, attention to detail and presentation skills when producing workplace documents
Progression
- Skills for Working in Business Administration: Level 2
- Business Administration Apprenticeships
Employment opportunities could include:
- Administrative Assistant
- Office Assistant
- Receptionist
- Customer Service Administrator
- Business Support Assistant
Other information
Entry requirements
- No previous business administration qualifications are required
- Ability to work at Entry Level 3 English to support portfolio completion
- Basic computer skills and confidence using digital devices
Qualification
- Level 1
Award organisation
- NCFE
What you will need
- Notebook and pen
How we will support you
- Financial support application
- Laptop loan can be arranged if required
Book your place now!
Email: info@rflearn.co.uk
Telephone: 0300 456 2050
Alternatively fill in our Course Enquiry form: CLICK HERE
Funded by Suffolk County Council and Department for Work and Pensions
